Kicking off a winning relationship with NUFC

success story

LM Global Telecoms is proud to be a supplier for Newcastle United Football Club.

Newcastle United logo.

We were delighted to work with such a marquee client, and this has kicked off an exciting new relationship with the club.

Like so many businesses and organisations adapting to new ways of working after the pandemic, NUFC wanted to ensure their mobile communications were the best possible, in the new era of hybrid working. This included the best possible connectivity and working with a provider known for offering high-quality, reliable, and value for money services. This is where LM Global Telecoms came in.  

We worked with NUFC to provide new and upgraded 5G telecoms for the club’s entire estate, ensuring connectivity across all of the Club’s sites including St. James’ Park, the Newcastle United Training Centre and Academy along with working solutions for hybrid and remote working solutions. 

LM Global Solutions co-director Gary Luther said: “NUFC is a huge organisation that makes a massive contribution to the region’s economy, and we were delighted to work with them. The club were looking to consolidate and update their telephony estate and wanted proactive management and control over their account. They also wanted local support from a company they could trust – and that is what LMG is all about.”

Our team visited each of the club’s sites to personally assist staff with configuration changes and ensure the smooth transition to their new network over the course of two weeks.”

Alongside this, we provided NUFC with bespoke billing reports including monthly trends. Going forward, these reports will provide a review of mobile usage and their spend, which will be extremely helpful to the club. In addition, our service offers proactive account management and local support. As Gary explains above, we also provided a bespoke solution to get coverage in rural areas and upgraded the club’s telephony account, so they can now benefit from 5G network speeds and connectivity.

Gary added: “We look forward to a long-term beneficial partnership with NUFC. The club has been great to work with and we’re honoured to have their trust.”

LM Global Telecoms was founded by co-directors Gary Luther, Terry Lewis, and Mike Mead, to provide a friendly, approachable, and regional alternative to the large, faceless corporate businesses buying up more and more of the industry. The North-East company prides itself on its personable, customer-first approach with clients being able to speak to real people and arrange face-to-face meetings rather than waiting in call centre queues. 

Daniel Bailey, Head of IT at NUFC, said:

“We were hugely impressed by LM Global’s outstanding customer service and 1-2-1 approach, their attention to detail, and of course, their technical expertise. They went above and beyond to provide innovative solutions to our telecoms challenges.

“We look forward to continuing to work closely with LM Global.”

We are specialists in providing communications and business systems to SME, mid-market, enterprise, and public sector organisations, allowing organisations to work anywhere, productively, and securely. 

Visit our Contact page to get in touch today.

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