Building a better future through communications

success story

A leading UK construction company and contractor needed LM Global’s help to build a better future.

The construction firm, which was established 13 years ago, provides a full supply and fit service to the commercial sector, undertaking all aspects of installation for main contractors. They have worked on some of the most successful and high-profile construction projects in the region, developing a trusted reputation within the industry due to their honest and reliable approach. However, they had a problem that only LM Global could help them with.

The business explained how they were experiencing a lack of support, advice, and guidance from their current telecoms provider with regards to unified solutions and modern technology. They were running on outdated ‘legacy’ tech which was currently being phased out and could no longer keep up with their rapid expansion or ambitions for the future. They wanted an up-to-date and future-proofed telephone system which could improve customer experience and support planned growth of the business.

LM Global Telecoms co-director Terry Lewis said: “Technology is changing all of the time and out-of-date equipment and services can cause you to fall behind your competitors regardless of the industry you work in. Construction companies depend on their reliability and good communication, and this was at risk due to outdated tech and systems.

“This was a great example of how we work; carefully listening to clients to understand the problem at hand and their specific business needs, then working closely with them on a tailored solution that quickly resolves the immediate issue while also setting them up for the future and giving them a foundation on which to invest and grow.

“We were thrilled to help this leading construction company stay ahead of the competition by providing an up-to-date and future-proofed telephone system, which has already had wide-ranging benefits for the business.”

We started by surveying the company’s current estate with a view to the up-and-coming changes with technology. Next, we provided a future proof solution with local dedicated support. This included business grade broadband ahead of the copper sunset, a full hosted solution allowing the business to make and receive calls regardless of their location.

LMG listened to the customers’ requirements and provided a reliable future proof connectivity solution. This reduced the company’s expenditure while seamlessly integrating both the telephone system and mobiles, producing more efficient time responses and more flexible working. This means that going forward, as the business continues to expand, the company will now have the technology and infrastructure to achieve their goals and communicate effectively, wherever they are working from the office or outdoors on site.

LM Global Solutions is delighted to support businesses and organisations of all sizes, with digital solutions, telecoms and connectivity, with unrivalled attention to detail and client support at the most cost-effective prices.

Visit our Contact page to get in touch today.

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