Hosted Telephony (VoIP)

Business leaders are now demanding more from voice solutions which provides their staff the flexibility to work from the office, home or on the go. LMG are positioned to provide businesses with a comprehensive suite of world-class internet-based telephony solutions which allows all your devices to remain part of the telephone system no matter your location, whilst providing call analytics to ensure customer requirements are met.

LMG now has the ability to provide ‘Cloud PSTN’ to 50 countries/territories with a full range of inbound and outbound services. Providing 100% cloud-based local PSTN access with local call termination and origination, calling line ID (CLID) plus short-code dialling (including emergency services numbers).

TEAMS TALK

Teams Talk is a cloud-based phone system that is designed as a bolt-on to your Microsoft 365 licence. Essentially this enhances the licence and adds a phone system that can be accessed from your mobile, computer, or desk phone, adding more flexibility and availability when it comes to communications within your business.

By using a cloud-based platform, you’re able to eliminate the need for expensive hardware such as static desk phones, instead replacing them with mobile apps or desktop dashboards that are easier to manage and access, particularly when working remotely.

BESPOKE SOLUTIONS

LMG’s Unified Communications solution delivers award-winning collaboration (video, chat, conferencing) and crystal-clear voice services that integrate with applications like Gmail, Office365, Salesforce.com and Skype; dramatically easing deployment and user adoption.

We design and customise our solutions to fit the needs of each business instead of forcing you into a “one-size-fits-none” service. However, where we truly differentiate ourselves is in our willingness and ability to work with clients on their unique requirements, like developing custom integrations, call flows and understanding and deploying flawless solutions in unique networking situations.

BUSINESS CALL ANALYTICS

Our call management software is award-winning, providing businesses with comprehensive call and contact analytics solutions. Cloud-based reporting software offers unprecedented insight into how your contact processes are working and how you can optimise them for a game-changing, ultra-responsive customer experience.

We offer various service levels, from historic call logging to advanced real-time contact centre services, to suit businesses of all sizes. View call traffic and agent activity allows you to respond immediately to real-time data.